What are customers saying about our service?

Dallas Duce is the President of Duce Oil, a Saskatchewan company with pumpjacks, batteries, and oilfield operating facilities across Southeastern Saskatchewan. Over his 25 years of industry experience, he’s stayed at the leading edge of the technology—and he’s more excited now than ever.

The Challenge
“Our field people historically had a route, just like a
paper route, and they’d drive that every day,” recalls
Dallas. “If they found a problem at 4:00, they’d have
to get the service rig or phone the office or get the
plumber or whatever.” According to Dallas, the old
system was remarkably inefficient: “Your best manpower would be driving around the countryside trying to find out if there might be a problem.”

The Solution
For Duce Oil, Site.link service has changed all that. “It lets you sleep at night because you don’t have to worry about tanks running over,” says Dallas, “but that’s just the simple thing. You can do anything with Site.link. We have a location that is near a river that you can’t get to in the winter. We monitor it on the television screen and if the tanks get too full, we can stop and start the pumps right from here.” Efficiencies like this have helped create some significant savings with Site.link—“Truck expense, fuel, labour, time,” lists Dallas. From a competitive perspective, Dallas is astounded by what Site.link service has done for him. “As long as I’ve got access to the Internet, I’ve got access to the data. I can be in Hawaii. This puts us 10 steps ahead of everybody else. I really don’t understand why every oil company isn’t doing this.”