Customer service We want Site.link® to be a vital part of your business. To ensure you have realized the full benefits of the Site.link service, be

Support and maintenance

Site.link is supported 7/24 by a dedicated team of IT and Engineering professionals. This, along with a series of trouble detection software products, has enabled us to maintain 99.7% uptime since our launch in June 2001.

Weekly maintenance
Site.link performs weekly maintenance for data backups, archiving, and functionality upgrades. This routine maintenance occurs every week from 2300 hours on Wednesday until 0400 hours on Thursday. You will not receive notification of routine maintenance.

Email notification
We like to keep customers informed about planned non-routine upgrades, changes, and service development. If you would like to be notified by email, subscribe to our mailing list.

Recent changes and upgrades

There are no planned upgrades, or upgrades made in the last 60 days, to report.